Restaurant Supplies You Need to Add Delivery

January 21, 2019

Delivery services are becoming more and more popular, and that’s generally good news for restaurants.

The ability to order online and receive food in the comfort of home drives up sales and that’s good for revenue. And when these sales don’t require additional tables, overhead, and more, that’s a double win!

However, using third-party delivery services isn’t always the best option. Here’s why you should add delivery yourself – and the restaurant supplies you need to do so.

 

Third-Party Delivery Isn’t the Best for Restaurants

Why not simply take advantage of another service that already has the app, drivers, and the rest of the infrastructure in place? It seems like a win-win, but many times it’s not.

First, it trains customers to not interact with your restaurant specifically. Instead, they choose you from a list and their loyalty is to DoorDash, Uber Eats, or another brand.

Customers also prefer to order directly from you rather than using a middleman. In fact, 30% of those who have used a third-party delivery service would prefer to order directly a restaurant.

Finally, your reputation can suffer through no fault of your own. Delays in delivery may result in subpar food which is then blamed on your establishment. And of course there are always a list of your competitors right in the app, ready to serve your customers!

 

What You Need to Add Delivery

Panera recently added breakfast delivery directly from their restaurant, and the example can help you understand what you can do to serve your customers as well.

First, of course, you’ll need staff that serve as delivery drivers. You may choose to start by making only one part of your menu – perhaps breakfast or lunch – available for delivery as you ramp up. Panera has found that using their own drivers allows them to deliver higher-quality food much more quickly.

Some of the restaurant supplies you need include insulated delivery bags, takeout containers, and individually wrapped plastic cutlery sets. Other important restaurant supplies include ways to keep food warm while all elements are being prepared, and the capability to prep orders for delivery while also taking care of in-house customers.

When you add your own delivery service, you have control of the customer’s entire experience. Ordering, preparation, delivery, and all customer service concerns come straight through you. This allows you to build your brand and ensure that your customers are wowed every time.

 

Get the Restaurant Supplies You Need to Capture Your Full Market

People may only come to your restaurant to eat out once or twice a week, but they’re likely to order prepared food a lot more often than that. When you have the restaurant supplies you need, you can capture that market as well, boosting your profit.

Having delivery staff may sound like a hassle, but the truth is that it’s more efficient than having the same people come to your restaurant directly. To think of it another way, it’s a simple way to increase your customer base and “flip tables” very quickly – it just takes the prep and delivery time before you can move to the next person.

Try adding a single meal time to see how it works out – lunch can be a great way to reach office workers in your area, for instance. If you’re ready to get the restaurant supplies you need, we’re here to help. Contact us for a quote today!

Ready to Open a Second Restaurant Location?

If your current restaurant is booming, it might be time to consider a second location. Congratulations on your current success – you’ve already beaten the odds! Opening a second location can be easier than your first one – you’ve already worked out a lot of the kinks....

read more

The One Product to Boost Convenience Store Sales

Is there one product that can single-handedly make or break the success of your convenience store? A lot of store owners would say no. When they look at their store, they see products coming from hot dish foodservice equipment, shelves, and a variety of categories...

read more

Restaurant Equipment Spotlight: Gas vs. Electric

Does your Little Rock restaurant use gas or electric restaurant equipment? In all likelihood you made this decision a long time ago, but it’s one that can always be reconsidered. There are benefits to both. If you’re opening a new restaurant location, it’s vital to...

read more

Restaurant Equipment: Self-Ordering Technology

One of the biggest challenges of running a restaurant is keeping up with all the technology and restaurant equipment that is available. You might have thought when you opened your location that you could run things basically the same way for decades.  While they may...

read more

Four Tips to Opening a Successful Restaurant

Have you been dreaming about bringing your food expertise to the forefront of you life? Many people have thought about opening their own restaurant. Folks don’t follow through for a variety of reasons – money, fear, or simple inertia. You can be different, though. You...

read more

The Case for Timeless Restaurant Décor

What’s the newest trend in restaurant décor? Evidently, people are loving “Millennial pink,” and they’re using it for everything. If you’re trying to keep up with what’s hot, you better get some new restaurant supplies right away! And remember, this isn’t just any...

read more

How to Deep Fry Safely & Efficiently

When it comes to kitchen equipment, knowing how to use it correctly is vital. Not only does it keep your employees safe, it ensures that the food comes out well and that your equipment last a long time in good condition. Using a deep fryer may seem pretty simple, and...

read more

Should You Buy Closeout Restaurant Supplies?

As a restaurant owner, you, of course, want to save money in any way possible. Restaurant margins are known for being razor-thin, so every dollar counts. Because of this, you might be tempted when you see a closeout deal for restaurant supplies. After all, you can get...

read more

Choosing Environmentally Friendly Restaurant Supplies

There’s been a lot of controversy recently about restaurant supplies and how they affect the environment. The current focus is on plastic straws, but the same conversation has been had about Styrofoam and a variety of other materials. Can you choose environmentally...

read more

Restaurant Supplies to Prepare Your Location for Spring

In March you can begin to feel warmer weather around the corner here in Little Rock. After all, the groundhog didn’t see its shadow this year, so we’re in for an early spring, right? As you think about how to prepare your restaurant for spring, think about getting the...

read more

Proper Use of Cutting Boards

Food safety is vital to every restaurant – consistent inspections make sure of it!  Unfortunately, the day-to-day operations can sometimes mean that safety falls through the cracks. One thing that can get overlooked in a busy kitchen is the safe use of cutting boards....

read more

Four Myths About Food Trucks

You probably know that the food truck industry is booming – it’s grown by 7.3% in the last five years and shows no signs of slowing down. That makes it an attractive industry for anyone interested in serving food – from established restaurants to new entrepreneurs....

read more

Kitchen Equipment: Choosing the Right Cutting Board

Every kitchen, from a food truck to a large restaurant, needs cutting boards. From vegetables to bread to meat and fish, your chefs and cooks have to chop things every day. Have you put a lot of thought into this important piece of kitchen equipment? Like many other...

read more

Catering to Generation Z

As time marches on, we continue to have new generations arising behind the ones we’ve already named. Most recently everyone has been focused on Millennials, whose tech-savvy and focus on experiences over things have shifted the face of every industry. Now, there’s a...

read more

4 Ways to Keep Your Restaurant Employees Engaged

You can have everything you need to run an amazing restaurant – a great menu, incredible chef, the best location, perfect pricing, and top-of-the-line kitchen equipment. But even with all of that, you won’t succeed if your employees are disengaged and unprofessional....

read more