Restaurant Equipment: Self-Ordering TechnologyApril 12, 2019
One of the biggest challenges of running a restaurant is keeping up with all the technology and restaurant equipment that is available.
You might have thought when you opened your location that you could run things basically the same way for decades.
While they may have worked for your parent’s generation, it certainly doesn’t apply now. Fortunately, it’s also easier than ever to learn about new technology and find out what’s right for you.
Is self-ordering technology something you want to use in your restaurant? Here’s what you need to know.
Self-Ordering Technology is Efficient
Having someone provide face-to-face service is personal, but it’s also inefficient and prone to mistakes. Your employees have a lot to handle and remember, and taking care of each and every request adds extra complexity.
With self-ordering technology, you can keep the personalized service but make the process much more efficient and easier for everyone who works for you. That makes it perfect restaurant equipment!
You Can Choose a Variety of Options
Everyone does self-ordering technology differently, depending on the format of their restaurant and how the restaurant equipment integrates with their other ordering systems.
Some quick-casual restaurants use kiosks and have customers order completely on their own. They pick up their food at the end of the counter, eat, and are on their way.
A sit-down location might prefer to have a self-ordering option on each table, along with traditional service. This allows people to get immediate requests handled quickly, while still offering the personal interaction diners expect.
Finally, you might consider having the self-order option be only for takeout orders. You can use an app to allow diners to order food ahead of time, and then they can pick it up when it’s ready. You can also combine this with curbside service if you offer it.
Integrate Self-Ordering Restaurant Equipment
One question many restaurant owners have is whether or not a self-ordering system will integrate well with their existing system. If you’re already technologically up-to-date, you’ll probably have little problem. Many kiosks, for instance, deliver the order to the back of the house with no lag time at all.
Online ordering is also delivered to the kitchen right away, allowing them to work on the food without any chance of errors from a person relaying the information. Your front of house staff stays free to serve the people in your restaurant, rather than taking orders over the phone.
Even better, many restaurants who integrate self-ordering equipment report that their sales increase. People order more food because the online or kiosk menu gives a better opportunity for impulse purchases. It’s also easy, which encourages people to order more.
Do You Have the Right Equipment for Your Location?
Having the right restaurant equipment can make the difference between success and failure in almost any restaurant. If you want to boost revenue and make the ordering process easier for everyone, self-ordering technology is a must.
Are you looking for other restaurant equipment as well, like cooking equipment, refrigeration, or other key kitchen supplies? If so, we’re here to help. We’ve been helping Little Rock restaurants for many years, and we’d love to serve you. Contact us for a quote today.
Three benefits of using used kitchen equipment are more straightforward than you would think. SavingsUsed kitchen equipment will save you thousands in, starting a restaurant. High restaurant failure rate leads to restaurant kitchen equipment only being in service for...read more
Your commercial freezers are a vital part of your restaurant operation. They hold the food and supplies you’ve bought to keep them at their freshest until you need them. Unfortunately, when a freezer malfunctions, you can lose hundreds or even thousands of dollars’...read more
Do you have a large space in your restaurant set aside for special events and parties? Does it get reserved as often as you wished?If you’re like most restaurant owners or managers, the answers are yes and no. You probably have a space – almost everyone is expected to...read more
In early March, Philadelphia became the first city in the U.S. to forbid restaurants from refusing cash payments. As of July 1, all Philadelphia restaurants will have to accept cash payments and cannot charge cash-paying customers more than non-cash ones. Several...read more
No one gets into the restaurant business thinking about insurance and paperwork, but it’s still an important part of doing business. Insurance helps protect you from natural disaster, theft, employee injuries, and liability. Many times you can get insurance discounts...read more
Restaurants are known for having razor-thin margins, but you can improve your profits if you have a good handle on your costs. That doesn’t mean you have to skimp on restaurant supplies, but it does mean you can be strategic about what you spend. Do you know your cost...read more
Welcome to our new series, “Roast and Toast”! Each month we’ll feature one kitchen that we love and one that… well, could use improvements. The kitchens we feature can come from anywhere – TV, films, popular culture, you name it. We’ll talk about what we love and what...read more
As a commercial restaurant owner or manager, you might wonder what you can do to revive your menu a bit. There are a lot of fun ways to diversify your menu, but one trend you might have noticed is the growing role of specialty cheeses. We’ve all used common cheeses,...read more
Welcome to our new series, “Roast and Toast!” Each month we’re going to feature one kitchen we love and one kitchen we hate. It can be from anywhere – a sitcom, a cooking show, a cartoon, a movie, or any other screen you’d see one on! We’re starting off with a toast...read more
If your current restaurant is booming, it might be time to consider a second location. Congratulations on your current success – you’ve already beaten the odds! Opening a second location can be easier than your first one – you’ve already worked out a lot of the kinks....read more
Is there one product that can single-handedly make or break the success of your convenience store? A lot of store owners would say no. When they look at their store, they see products coming from hot dish foodservice equipment, shelves, and a variety of categories...read more
Does your Little Rock restaurant use gas or electric restaurant equipment? In all likelihood you made this decision a long time ago, but it’s one that can always be reconsidered. There are benefits to both. If you’re opening a new restaurant location, it’s vital to...read more
Have you been dreaming about bringing your food expertise to the forefront of you life? Many people have thought about opening their own restaurant. Folks don’t follow through for a variety of reasons – money, fear, or simple inertia. You can be different, though. You...read more
What’s the newest trend in restaurant décor? Evidently, people are loving “Millennial pink,” and they’re using it for everything. If you’re trying to keep up with what’s hot, you better get some new restaurant supplies right away! And remember, this isn’t just any...read more
When it comes to kitchen equipment, knowing how to use it correctly is vital. Not only does it keep your employees safe, it ensures that the food comes out well and that your equipment last a long time in good condition. Using a deep fryer may seem pretty simple, and...read more