Restaurant Equipment: Self-Ordering Technology

April 12, 2019

One of the biggest challenges of running a restaurant is keeping up with all the technology and restaurant equipment that is available.

You might have thought when you opened your location that you could run things basically the same way for decades.

 While they may have worked for your parent’s generation, it certainly doesn’t apply now. Fortunately, it’s also easier than ever to learn about new technology and find out what’s right for you.

 Is self-ordering technology something you want to use in your restaurant? Here’s what you need to know.

 

Self-Ordering Technology is Efficient

Having someone provide face-to-face service is personal, but it’s also inefficient and prone to mistakes. Your employees have a lot to handle and remember, and taking care of each and every request adds extra complexity.

 With self-ordering technology, you can keep the personalized service but make the process much more efficient and easier for everyone who works for you. That makes it perfect restaurant equipment!

 

You Can Choose a Variety of Options

Everyone does self-ordering technology differently, depending on the format of their restaurant and how the restaurant equipment integrates with their other ordering systems.

 Some quick-casual restaurants use kiosks and have customers order completely on their own. They pick up their food at the end of the counter, eat, and are on their way.

 A sit-down location might prefer to have a self-ordering option on each table, along with traditional service. This allows people to get immediate requests handled quickly, while still offering the personal interaction diners expect.

 Finally, you might consider having the self-order option be only for takeout orders. You can use an app to allow diners to order food ahead of time, and then they can pick it up when it’s ready. You can also combine this with curbside service if you offer it.

 

Integrate Self-Ordering Restaurant Equipment

One question many restaurant owners have is whether or not a self-ordering system will integrate well with their existing system. If you’re already technologically up-to-date, you’ll probably have little problem. Many kiosks, for instance, deliver the order to the back of the house with no lag time at all.

 Online ordering is also delivered to the kitchen right away, allowing them to work on the food without any chance of errors from a person relaying the information. Your front of house staff stays free to serve the people in your restaurant, rather than taking orders over the phone.

 Even better, many restaurants who integrate self-ordering equipment report that their sales increase. People order more food because the online or kiosk menu gives a better opportunity for impulse purchases. It’s also easy, which encourages people to order more.

 

Do You Have the Right Equipment for Your Location?

Having the right restaurant equipment can make the difference between success and failure in almost any restaurant. If you want to boost revenue and make the ordering process easier for everyone, self-ordering technology is a must.

 Are you looking for other restaurant equipment as well, like cooking equipment, refrigeration, or other key kitchen supplies? If so, we’re here to help. We’ve been helping Little Rock restaurants for many years, and we’d love to serve you. Contact us for a quote today.

It’s a Toast: Why We Love the “Friends” Kitchen

It’s a Toast: Why We Love the “Friends” Kitchen

Welcome to our new series, “Roast and Toast!” Each month we’re going to feature one kitchen we love and one kitchen we hate. It can be from anywhere – a sitcom, a cooking show, a cartoon, a movie, or any other screen you’d see one on! We’re starting off with a toast...

read more
Ready to Open a Second Restaurant Location?

Ready to Open a Second Restaurant Location?

If your current restaurant is booming, it might be time to consider a second location. Congratulations on your current success – you’ve already beaten the odds! Opening a second location can be easier than your first one – you’ve already worked out a lot of the kinks....

read more
The One Product to Boost Convenience Store Sales

The One Product to Boost Convenience Store Sales

Is there one product that can single-handedly make or break the success of your convenience store? A lot of store owners would say no. When they look at their store, they see products coming from hot dish foodservice equipment, shelves, and a variety of categories...

read more
Restaurant Equipment Spotlight: Gas vs. Electric

Restaurant Equipment Spotlight: Gas vs. Electric

Does your Little Rock restaurant use gas or electric restaurant equipment? In all likelihood you made this decision a long time ago, but it’s one that can always be reconsidered. There are benefits to both. If you’re opening a new restaurant location, it’s vital to...

read more
Four Tips to Opening a Successful Restaurant

Four Tips to Opening a Successful Restaurant

Have you been dreaming about bringing your food expertise to the forefront of you life? Many people have thought about opening their own restaurant. Folks don’t follow through for a variety of reasons – money, fear, or simple inertia. You can be different, though. You...

read more
The Case for Timeless Restaurant Décor

The Case for Timeless Restaurant Décor

What’s the newest trend in restaurant décor? Evidently, people are loving “Millennial pink,” and they’re using it for everything. If you’re trying to keep up with what’s hot, you better get some new restaurant supplies right away! And remember, this isn’t just any...

read more
Deep Fry Safely & Efficiently

Deep Fry Safely & Efficiently

When it comes to kitchen equipment, knowing how to use it correctly is vital. Not only does it keep your employees safe, it ensures that the food comes out well and that your equipment last a long time in good condition. Using a deep fryer may seem pretty simple, and...

read more
Should You Buy Closeout Restaurant Supplies?

Should You Buy Closeout Restaurant Supplies?

As a restaurant owner, you, of course, want to save money in any way possible. Restaurant margins are known for being razor-thin, so every dollar counts. Because of this, you might be tempted when you see a closeout deal for restaurant supplies. After all, you can get...

read more
Choosing Environmentally Friendly Restaurant Supplies

Choosing Environmentally Friendly Restaurant Supplies

There’s been a lot of controversy recently about restaurant supplies and how they affect the environment. The current focus is on plastic straws, but the same conversation has been had about Styrofoam and a variety of other materials. Can you choose environmentally...

read more
Restaurant Supplies to Prepare Your Location for Spring

Restaurant Supplies to Prepare Your Location for Spring

In March you can begin to feel warmer weather around the corner here in Little Rock. After all, the groundhog didn’t see its shadow this year, so we’re in for an early spring, right? As you think about how to prepare your restaurant for spring, think about getting the...

read more
Proper Use of Cutting Boards

Proper Use of Cutting Boards

Food safety is vital to every restaurant – consistent inspections make sure of it!  Unfortunately, the day-to-day operations can sometimes mean that safety falls through the cracks. One thing that can get overlooked in a busy kitchen is the safe use of cutting boards....

read more
Four Myths About Food Trucks

Four Myths About Food Trucks

You probably know that the food truck industry is booming – it’s grown by 7.3% in the last five years and shows no signs of slowing down. That makes it an attractive industry for anyone interested in serving food – from established restaurants to new entrepreneurs....

read more
Kitchen Equipment: Choosing the Right Cutting Board

Kitchen Equipment: Choosing the Right Cutting Board

Every kitchen, from a food truck to a large restaurant, needs cutting boards. From vegetables to bread to meat and fish, your chefs and cooks have to chop things every day. Have you put a lot of thought into this important piece of kitchen equipment? Like many other...

read more